![]() ![]() This is a good example of how an ecommerce site should look. If you look at a successful online retailer such as Larq, you will see a well-constructed site that is easy to navigate and that also offers links to their various social media platforms. Having the ability to be agile and to adapt to changes can be a major positive for your business. Fortunately, they can choose from the best free business apps that will provide great service without denting the budget. Smaller businesses need to find such tools without breaking the bank. And that covers everything from live video conference software to good CRM management systems. Modern business, especially ecommerce, is about identifying and utilizing the best tools available. Or is there far more to the ecommerce customer journey? There are multiple factors, from lead times to customer service, that makes an ecommerce business a good ecommerce business (or not). So we know the sector is massive, but how complicated is it? Surely it is just a simple matter of finding the product you want, buying it, then waiting for delivery. Its share of total retail sales is also growing, particularly in the wake of the COVID pandemic. Global ecommerce sales are projected to nearly double to $6.5 trillion by 2023. No one can deny how big the ecommerce market is.
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